Emma Crawford Nutrition
Terms, Policies & Legal Information
Everything you need to know about how we work, protect your data, and handle bookings and cancellations.
Emma Crawford Nutrition is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with UK GDPR.
What we collect
- Your name and contact details (email address, phone number)
- Health and lifestyle information — collected only with your explicit consent via consultation forms or sessions
- Website usage data — including cookies and analytics (see Cookie Policy below)
How we use it
- To respond to your enquiries and booking requests
- To provide personalised nutrition advice and services
- To improve website functionality and user experience
Your rights under UK GDPR
- Access — you have the right to request a copy of the personal data we hold about you
- Correction — you can ask us to correct any inaccurate information
- Deletion — you can request that we delete your personal data
- Withdrawal of consent — you may withdraw consent at any time
How we protect your data
We use secure servers and encrypted tools to protect your personal data. Data is stored only for as long as necessary and is never shared with third parties without your explicit consent.
Privacy concerns? Contact us at emma@emmacrawfordnutrition.co.uk
The information on this website is intended for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
Before starting any nutrition or wellness programme, you should consult your GP or relevant healthcare provider — particularly if you have an existing medical condition, are taking medication, or are pregnant or breastfeeding.
Emma Crawford Nutrition does not accept liability for individual outcomes or decisions made based on the content provided on this website or in any downloadable resources.
Emma Crawford is an RSPH qualified nutrition consultant. The services provided are nutritional support and education — not medical diagnosis or treatment.
Intellectual property
All content on this website — including text, images, logos, graphics, guides and course materials — is owned by Emma Crawford Nutrition unless otherwise stated. Content may not be reproduced, distributed or used commercially without prior written permission.
Use of this website
- Use of this website is subject to acceptance of these terms and conditions
- We reserve the right to update content, prices and policies at any time
- Links to third-party websites are provided for convenience — we are not responsible for their content or policies
Bookings & appointments
- Bookings are confirmed upon receipt of payment or written confirmation
- Cancellation and rescheduling terms are outlined in the Cancellation & Refunds section below
- Clients are responsible for ensuring they are medically suitable to receive nutrition advice — please inform Emma of any relevant health conditions before your appointment
Emma Crawford Nutrition provides tailored, time-invested services. To ensure fairness for both parties, the following cancellation terms apply.
1:1 Consultations & Follow-up Sessions
48+ hours notice
Full cancellation or reschedule — no charge
Under 48 hours notice
50% of the session fee will be charged
No-show
Full session rate will be charged
Missed sessions within packages
If a session within a package is missed without prior notice, no refund or partial credit will be issued. Additional charges may apply for rescheduling or attending outside the original package terms.
Workshops & corporate bookings
- Cancellations must be made in writing at least 14 days in advance
- Cancellations after this period may result in partial or full forfeiture of any deposit paid
Courses
- All course purchases are non-refundable
- If you are unable to attend a scheduled session, a recording will be provided by email
- Alternatively, you may attend the same session at a future date when the course next runs
Refunds
- Refunds are only issued for sessions cancelled within the required notice period, or by agreement in exceptional circumstances
- All refunds are processed via the original payment method within 5–10 working days
Changes to services
Emma Crawford Nutrition reserves the right to reschedule or modify services where necessary, with reasonable notice provided to affected clients.
Cancellations & queries: emma@emmacrawfordnutrition.co.uk
This website uses cookies to improve your experience, personalise content, and monitor traffic. Cookies are small text files stored on your device when you visit a website.
Types of cookies we use
Your consent & managing cookies
On your first visit you will be prompted to accept or manage your cookie preferences. You can modify your preferences at any time via your browser settings. Please note that disabling certain cookies may affect site functionality.
Cookie queries: emma@emmacrawfordnutrition.co.uk