Terms & Conditions

Terms & Conditions 

🔐 Privacy Policy (Data Protection) 

Effective Date: 19/09/25 

Emma Crawford Nutrition is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website. 

What We Collect 

  • Name, contact details (e.g. email, phone) 

  • Health and lifestyle information (only with consent via forms or sessions) 

  • Website usage data (e.g. cookies, analytics) 

How We Use It 

  • To respond to enquiries 

  • To provide personalised nutrition advice and services 

  • To improve website functionality and user experience 

Your Rights 

 Under UK GDPR, you have the right to: 

  • Access your data 

  • Request corrections or deletion 

  • Withdraw consent 

Security Measures 

 We use secure servers and encrypted tools to protect your data. Data is stored only for as long as necessary and never shared with third parties without consent. 

Contact 

 For privacy concerns, contact: emma@emmacrawfordnutrition.co.uk 

⚠️ Disclaimer 

The information on this website is intended for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. 

Before starting any nutrition or wellness program, you should consult your GP or relevant healthcare provider. Emma Crawford Nutrition does not accept liability for individual outcomes or decisions made based on the content provided. 

📄 Terms & Conditions  

  • All content is owned by Emma Crawford Nutrition unless otherwise stated 

  • Use of the site is subject to acceptance of these terms 

  • Booking and cancellations follow the guidelines outlined on our Booking page 

 Your Consent 

 On first visit, you'll be prompted to accept or manage cookies. You can modify preferences at any time via your browser settings. 

Managing Cookies 

 You can disable cookies via browser settings, but some site features may not function properly. 

For more details, contact: emma@emmacrawfordnutrition.co.uk 

💳 Refunds & Cancellation Policy 

Last Updated: 19/09/25 

Emma Crawford Nutrition provides tailored services. To ensure fairness and clarity for both parties, please review the following terms: 

1:1 Coaching & Nutrition Plans: 

  • Clients may cancel or reschedule appointments with at least 48 hours’ notice 

  • Cancellations within 48 hours may incur a 50% session fee 

  • No-shows are charged the full session rate 

Missed Sessions Within Packages  

  • If a participant misses a scheduled session without providing prior notice, no refund or partial credit will be issued.  

  • Additional charges may apply for rescheduling or attending outside the original package terms. 

Workshops / Corporate Bookings: 

  • Require written cancellation at least 14 days in advance 

  • Cancellations after this period may result in partial forfeiture of the deposit 

 Courses 

  • Please note that all course purchases are non-refundable.  

  • If a participant is unable to attend a scheduled session, a recording will be provided via email.  

  • Alternatively, participants may choose to attend the same session at a future date when the course is next available. 

  • No refunds are given. Recordings of sessions will be e-mailed for missed sessions or you can redo the session at a later date when it runs again. 

Refunds: 

  • Refunds are only issued for sessions cancelled in time or if agreed due to exceptional circumstances 

  • Refunds are processed via original payment method within 5–10 working days 

Changes to Services: 

  • Emma Crawford Nutrition reserves the right to reschedule services if necessary, with reasonable notice. 

Contact for Cancellations: emma@emmacrawfordnutrition.co.uk 

 

🍪 Cookie Policy 

Effective Date: 19/09/25 

This website uses cookies to improve user experience, personalise content, and monitor traffic. Cookies are small text files stored on your device. 

Types of Cookies Used: 

  • Essential Cookies: Necessary for basic site functionality (e.g. booking forms, login areas) 

  • Performance Cookies: Help us understand visitor behaviour via tools like Google Analytics 

  • Functional Cookies: Remember user preferences, such as language or location 

  • Marketing Cookies (if applicable): Used for newsletters or remarketing, only with consent 

Your Consent 

 On first visit, you'll be prompted to accept or manage cookies. You can modify preferences at any time via your browser settings. 

Managing Cookies 

 You can disable cookies via browser settings, but some site features may not function properly. 

For more details, contact: emma@emmacrawfordnutrition.co.uk